As HISA’s Business Process Analyst, Michelle Lefkowitz serves as a liaison between the HISA IT department and HISA business leaders furthering the goal of streamlining productivity and improvement of transparency and reporting processes. Michelle conducts process mapping and modeling, monitors process changes, analyzes business workflows, and supplies targeted feedback. Michelle also project manages third party software integrations enabling a seamless experience for HISA portal users. Keeping in mind business objectives and targets, she interprets business requirements and assists with testing, implementation, and education.

Contact Michelle at michelle.lefkowitz@hisaus.org